Privacy Policy
Last Updated: July 22, 2025
Welcome to California Steam & Dry (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or interact with our carpet cleaning, tile cleaning, and upholstery services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our site.
Information We Collect
We may collect personal details you voluntarily provide when you:
Personal Information
- Fill out a contact or service request form
- Communicate with us via phone, email, or text
- Request a carpet, tile, or upholstery cleaning estimate or appointment
- Subscribe to service updates or seasonal promotions
This may include
- Name
- Email address
- Phone number
- Property address
- Details about cleaning needs or requested services
- Any other information you choose to share with us
Non-Personal Information
We may automatically collect technical data such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of visit
- Referral source (e.g., Google, social media)
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule cleaning appointments
- Provide carpet, tile, and upholstery cleaning services
- Improve website functionality and user experience
- Send updates, service reminders, and promotions (with your consent)
- Comply with legal and regulatory obligations
How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Trusted Service Providers:
Such as CRM tools, scheduling platforms, or communication systems that help us deliver cleaning services
- Legal Authorities:
If required by law, regulation, court order, or subpoena
- Business Transfers:
In the event of a merger or asset sale involving our business
Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience, monitor site usage, and improve performance. You can adjust your browser settings to disable cookies, though some features may be affected.
Third-Party Links
Our site may link to third-party resources (e.g., equipment manufacturers, cleaning product partners). These external sites operate independently, and we are not responsible for their content or privacy practices.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Object to or restrict certain data processing activities
- Request a copy of your data in a portable format
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13 years of age.
Updates to This Policy
We may update this Privacy Policy periodically. The most current version will always be available on this page, marked with the latest “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, contact us:
California Steam & Dry
Phone: (805) 235-4951
Email:
cdoster528@charter.net